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Frequently Asked Questions

What is your new patient procedure?

Please click on the link that says "Schedule An Appointment." Schedule a free Meet-and-Greet visit with me during a convenient time. We will send you a link that you can access on your smart phone or computer. Click on that link 5-10 minutes before the start of your appointment, and this will launch the Tebra videochat platform. One of us will join the videochat soon.

Schedule an Appointment

Are you contracted with insurance? Will my insurance pay for visits with you?

At this point we are not contacted with any insurance providers. The client is responsible for full payment. If you have commercial insurance, we can give you a SuperBill to submit to your insurance for reimbursement of out-of-network provider.

Schedule an Appointment

What if I'm not sure if I need medications?

Great news! We can have a full discussion about your current health and symptoms, then discuss the risks and benefits of medication. Ultimately it is you who decides if you want to use them as a tool for wellness.

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How many visits will I need with you to be stabilized on medications?

If you are just starting on medications, or need adjustments to your medications, We recommend 2-4 visits over several months.

If you have been taking the same medications for more than a few months and are stable, We usually recommend 1 visit every 3 months. 

If you have high-risk conditions like suicidality, an eating disorder, self-harm, or recurrent relapse, We recommend that you see us more often.

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What if I can't pay with your online platform?

There is an option to mail a check as payment. However, this option may delay the start of your treatment.

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Do you prescribe controlled substances like Xanax or Adderall?

We do prescribe controlled substances as recommended by evidenced-based guidelines.

Long-term daily benzodiazepine therapy, like Xanax, is not recommended for any behavioral health condition. 

We assist clients with tapering off benzodiazepines, and occasionally prescribe small amounts to use as needed.

Stimulants like Adderal are recommended as first-line treatment for ADD/ADHD.

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How do I schedule an appointment?

Your first visit is a free, quick, 5-10 minute meet-and-greet. We will focus on using the telehealth platform and getting consents signed. Click on the "Schedule an Appointment" link to get started.

Schedule an Appointment

What if I live outside of Nevada and Utah?

Right now BetterThink is only offering services to clients who live in Nevada and Utah.

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Are your services private and confidential?

Yes! We use a HIPPA-compliant telehealth platform that safeguards your privacy. We keep your personal health information safe. 

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